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Into the sample boxing ring

The battle of the beauty sample boxes have commenced. GlamBox and RubyBox are two relatively new players in South African beauty. The service they offer is identical: You sign up and choose a package, customise your profile to your skin and hair types/concerns, and wait.

RubyBox is supposedly delivered the first week of the month (I received mine only on the 10th, with the explanation that the delay was due to some changes that were implemented – including eco-friendly packaging, and a new courier company. You can pay for your RubyBox with a credit card or debit order. You can cancel your RubyBox at any time, regardless of the package you have signed up with.

 

According to their website, GlamBox is usually couriered during the third week of the month, and they ask that one to three days is allowed from dispatch to receipt. The November boxes were due out the week commencing 14th November 2011. (I received mine on the morning of 14 November around 09:00. What a pleasant surprise!) You can pay for a GlamBox by credit card or EFT. Only monthly members can cancel their membership. Annual members have the option to “gift” their subscription by changing the delivery address – presumably to a friend’s.

 

Both companies promise you a box filled with four or five trial-size samples from luxury beauty brands (with a value ranging between R200 – R400 according to RubyBox). Each month will bring a different mix of makeup, skincare, fragrance, body, and hair products.

So what’s inside the November boxes?

RubyBox

 

This November, based on your beauty profile, you can enjoy a COMBINATION of the following products; a detoxifying mask, an oil-zapping primer, a smoothing eye or lip cream, a hydrating serum or cream, a radiance-boosting moisturiser or cleanser, three gorgeous fragrances (one to suit every mood), or a hand cream so famous that one sells every five seconds around the world!

Here’s to testing luxury beauty products before buying them!

AHAVA Purifying Mud Mask

Do a home spa with this deep cleansing mask. Detoxifying Dead Sea mud and kaolin together with energising minerals and moisture-boosters cleanse and zap excess oil without stripping your skin. After a gentle exfoliation, apply an even layer over your entire face (avoiding your eyes). Leave on for two minutes and rinse thoroughly with lukewarm water.

Carita Ideal Hydration Lagoon Cream

Bursting with restructuring and moisture-retaining ingredients, this cream ensures thirsty, dry skin is continuously hydrated. Rich in noni extract; a Tahitian fruit known for its revitalising properties, skin is energised, firmer and more supple. For 24 hour hydration and a glowing complexion, apply twice daily to cleansed skin.

Elizabeth Arden Intervene Radiance Boosting Moisture Cream SPF15

Press the pause button with this multi-benefit moisturiser. For an all-over, naturally radiant glow, smooth over your face and neck after cleansing and before sun exposure. Over time, your skin tone and texture look more even and fine lines look less apparent.

L’Occitane Shea Butter Hand Cream

Winner of numerous awards and the hearts of beauty editors and L’Occitane fans around the world, the celebrated combination of shea butter, honey and almond extract together with jasmine and ylang-ylang ensure the super-smoothing combination absorbs easily, moisturises and protects even the hardest working hands.

A gorgeous introduction to Guerlain fragrances

Guerlain Aqua Allegoria Flora Nymphea is a delightful mix of syringa, orange blossom and honey.

Guerlain Shalimar Parfum Initial is an introduction to the iconic original scent combining bergamot, rose and vanilla.

Guerlain Idylle is a precious blend of Bulgarian rose, patchouli and jasmine.

 

I also received a copy of the October Glamour magazine, because it featured an article on RubyBox.

 

GlamBox


Innoxa Firming Bust & Neck Cream

Party season is approaching and with summer tops, swimming costumes and party dresses in demand we just ahd to include a cream targeting the chest and decollete area. It's often neglected and yet shows the first signs of ageing so we hope you enjoy this product and if you aren't already, start using a decollete cream and sunscreen here regularly!

Decleor Hydra Floral Moisturising Mask

This light creamy mask helps to freshen, soften and replenish the skin. It provides continuous “drip-feed” hydration, reinforced by the technology of aquaporins, true “water channels”, combined with an anti-pollution plant active ingredient to protect the skin against harsh environmental elements. It is the ideal care for totally dehydrated skin to bath the skin in moisture and leaving a glowing complexion.

Dermalogica Daily Microfoliant

We're so excited not only to have Dermalogica on board but to introduce our GlamGirls to one of their best sellers - the Daily Microfoliant. Plus, as a Dermalogica product purchaser, you can also help support the FITE initiative with each product purchase.

Skincode Daily Defense & Recovery Cream SPF 30

Skincode is a brand new Swiss brand in South Africa! Built on the principle that the skin is a living organ and its genetic “code” must be respected, the collections provide consumers with high-performance, innovative skincare products reflecting the precision, purity and quality that are synonymous with Switzerland.

eyeSlices Eye Rejuvenator

Christmas Party season is fast approaching...late nights, puffiness, red eyes, dark circles... Has there ever been a better time to give these award-winning products a try and make them part of your routine?

 

My thoughts after receiving the boxes:

 

Let’s start with RubyBox, since I received it first.

I was utterly disappointed. The physical box looks bigger on the website, and the list of brands on the website was a lot more impressive than the contents of my box. I was particularly keen to try out Philip Kingsley’s products. The only product I could almost, at a push, feign excitement about, is the L’Occitane hand cream. It’s a brand I’ve been curious about, but I’m not big on hand or body lotions/creams. I feel a bit cheated. I could walk into Sandton City and get these samples for free – they weren’t a special size, and there is no way they added up to the promised R200 value; not even R100, which I’m sure covered only the packaging and the courier service. And on the topic of the courier service, I was informed on the Tuesday morning that my box was dispatched. When I finally called on Thursday after 11:00, I was told I could expect my parcel later the same day.

 

Upon opening my GlamBox, I was filled with a glimmer of hope.

The actual box is much nicer as far as I’m concerned, as was the way the samples were packaged. And these were decent-sized packages. I absolutely adore Dermalogica, and I’m especially fond of the Daily Microfoliant, so when I received a sample that was more than just a sachet (or even three) of it, the glimmer of hope I had flared into a bright shining light. The rest of the samples weren’t exactly spectacular – I’d received the same Inoxa sample in a magazine last month, and a single eyeSlice is a little counterproductive (but having used the product before I know how awesome it is, and I’m very happy about the prospect of pampering my peepers, albeit in turn). Overall though, the presentation and the fact that I didn’t get three different brands of the same product makes me wish I’d known about GlamBox first.

 

I had signed up for the one-year RubyBox membership after reading about this service on Kim Gray's blog. I had to ask a friend to pay for me and refund him, since I don’t have a credit card. Only afterwards did I find out about GlamBox, and decided I’d just try it out for one month to see how the boxes compared. Now that I know, I think I’ll sign up for Glambox’s annual package – a birthday gift to myself that will show up on my desk every month until the next birthday.


Comments
Add Your Comment 
Stephanie
2011-11-14 12:14:27  
Respectively I disagree with you, Rubybox has far more luxurious products and they are far more generous with the amount of samples they give you. I have not yet received my Rubybox for November due to the delivery snafu but the last two month have been fantastic. Glambox on the other hand is miserly with their 'magazine' freebie sized samples. Futhermore Glambox has included a tea bag in one box and a Clicks skincare sachet, neither of which could be considered as luxury. While I support your right to choose whichever service you like, I would suggest logging on to the Rubybox website and looking at their content for Sept and Oct vs Glamboxes as they do not compare. Have a great day  
 
Syllable
2011-11-14 12:33:31  
Hi Stephanie, Thanks for your feedback. I have seen their past boxes, which is why I expected them to be my favourite, but there is not a single sample in this month's box that wowed me like GlamBox did. From their past offerings I think it's fair to say GlamBox have upped their game - something that can only be confirmed by future boxes. I do like that I can do an EFT for GlamBox, and their prompt delivery - I hadn't expected to receive my box today already. You don't have your RubyBox yet. And I'm sorry, but nothing about what I got was luxurious or generous. I'm glad your past experiences with them has been positive. This piece is by no means meant to discourage anyone from either company - I simply compared the two products that landed on my desk honestly the way I felt.  
 
Suhaifa Naidoo
2011-11-14 12:37:53  
I have been subscribed to the GlamBox for the past 3 months. I have enjoyed receiving the boxes for the past two months but felt a bit disappointed this month. I have seen the RubyBox items and feel that this has been better. I recently subscribed to RubyBox and will see what that contains. I also wrote a review here : http://www.suhaifa.co.za/2011/11/my-third-and-final-glambox.html Let me know your thoughts :)  
 
Anonymous
2011-11-14 13:08:21  
I’m currently with Rubybox I’m still waiting for the November box to be delivered to me, they made a promise and said that all outstanding boxes will be delivered today; i hope they keep their word i deal with couriers all the time and understand what they going through. I’m just not happy that I’ve been debited for my December box knowing I’ve haven’t received my November box, if i don’t receive it today i will be cancelling my subscription with them.  
 
Varsha
2011-11-14 13:45:16  
I am subscribed to both because I could not choose. I adore the rubybox from nov- full size l'oreal mythic oil.. umm yea! So i understand when the next box doesnt have another full size product. The perfume samples are generally nicer than the ones received in mags , in my opinion. But I do love Glambox too! the revlon top speed i was lovely and the sizes of the samples do depend on the houses which supply them.. eg smashbox hyperlash mascara- it is the sample size... I like the selection of items in the glambox- not just concerned with 1 area e.g. skin for glambox this month.. rubybox gives an 'experience' box.. if that makes sense?? I like them both and will support them both :)xx  
 
Syllable
2011-11-14 14:08:06  
@Suhaifa - I'm curious to hear how you find Rubybox - I'll keep an eye out for your post on it (and other things - I've added you to my reader :)) @Anonymous - I can understand your impatience, and hope that you do get your RubyBox today. I also hope that you like it better than I did mine. It would really suck if you had waited for something you didn't particularly like. Let me know what you think of it when you get it. @Varsha - I've decided that I'll try both for one more month before making a final decision. I can't afford to subscribe to both (unless someone subscribes on my behalf to one as a gift. It is my birthday in 27 days :D). @ Everyone - I think this is an awesome service, and there's clearly a need for it. The better box will be the one who consistently delivers a) on time, b) quality products in c) quantities that make it worthwhile to part with hard-earned cash in the current financial climate. This month, for me, it was not RubyBox.  
 
Nadine
2011-11-14 14:59:53  
I'm on my third month of Glambox. I love the first two months especially with the full size products we received. A little disappointed with the third month but when looking at Rubybox I didn't see anything that got me excited. It all looks the same to me plus you get a combination of the selection where as Glambox tells you straight out what you are getting. When I saw Glambox and Rubybox my first thought was "Why would someone pay R100 a month for a handful of samples?" But Glambox had a special which I took and I wasn't disappointed. Plus, the points I accumulated for reviews took a nice discount off of another 3 month sub. While, to be honest, this is not economical when it comes to having a budget, it is really nice to get a surprise each month and it makes me smile. Since I like Glambox more, I chose to extend my sub instead of having both Glambox and Rubybox. Another thing I like about Glambox is that they have a more diverse selection. Granted the teabag wasn't exciting, but the rest of the box was. I love the idea of the Soy Candle. Rubybox is a bit mundane for me, I like exciting things not just extremely expensive samples where I will never buy the full product. Only two companies are competing, I bet soon there will be more and both will have to up their games. I favour Glambox, that's my choice.  
 
Syllable
2011-11-14 16:10:06  
@Nadine, I agree - what's the point of trialing an expensive product if I won't buy it? So I'll have one try of a nice-ish clay mask - is a single application enough to make an informed decision? Isn't the whole point of this kind of service to try a product more than once? If you're going to give me counter samples, then at least supply a few so I can see how my skin feels after a week or two - especially if it is the kind of product that promises noticeable difference in that time period. If a product delivers on that promise, I'm more likely to invest in it.  
 
Sandra Wiese
2011-11-14 17:13:28  
Thanks ladies for your inputs - love reading them all. I am subscribing to both because I am a bit of a BEAUTY JUNKIE - and love the surprise part of these boxes!  
 
Stephanie
2011-11-14 20:49:22  
I received my Rubybox today and the content is not as good as it usually is I agree, but with the exception of the dermalogica product nothing in the Glambox (also received today)was that good either. Someone above referred to full size products from Glambox, with the exception of a nail polish (bright green) and a mascara all the other things have been magazine sample sized. In the past couple of months Rubybox gae out a full sized L'Oreal Mythic oil hair treatment, 7 sachets of Lancome Visionnaire, Decleor Neroli oil came with 3 tubes and Arden Intervene exfoliator enough for 7 days. I subscribed to both as I wanted to see how the products would compare, and I thing if you were to list the products side by size and compare both the quality of the product (clicks skin cream vs Lancome) or the sample sizes provided, I truly believe Rubybox to be better quality and quantity therefore better value for money. This is MY OPINION, I am not trying to dissuade people from either but am just doing a comparison  
 
clara
2011-11-14 21:35:13  
Yes Rubybox had some delivery issue this month and the products were more suitable for winter. Still I believe Rubybox offers excellent product samples. I believe everyone is expecting full size products every month but I am happy with the sample size offered so far. Im just enjoying the experience! You can read my monthly review here: http://beyond35.wordpress.com/ As for Glambox, havent tried yet but will.  
 
Syllable
2011-11-15 06:28:36  
I'm so happy that we can all chat about this and share opinions. I will do a December review on http://syllableinthecity.wordpress.com/ next month. I really appreciate everyone's feedback and love that even when we disagree this has not turned nasty. :)  
 
Chantelle
2011-11-15 08:15:39  
After being promised by ruby box that all ruby boxes would be delivered yesterday it was empty promises, however if i don’t receive my box today i would join glam box as the couriers for ruby box is terrible. Lets see what happens today.  
 
Chantelle
2011-11-15 11:08:59  
Hi all received my ruby box first thing this morning and is so happy with it, love rubybox and i understand courier always under deliver, i love all the products in the box and its luxury not a tea bag like glam box, then i get an email bcoz of the long wait for my box they will refund my R100 for November to show me their most sincere apology! Thanks RUBY send the image to all my friends as it’s so worth it.  
 
Anonymous
2011-11-15 14:21:02  
I kind of agree with you. I definitely prefer Glambox over Rubybox. Their packaging is pretiier and I feel like they put more thought into the whole thing. Yes Rubybox had a few nice products along the way. But if I had to choose I would choose Glambox. I also wrote a little 'review' on my blog. http://lipglosskisses.blogspot.com/2011/10/october-rubybox-vs-glambox.html http://lipglosskisses.blogspot.com/2011/11/november-glambox.html  
 
Anonymous
2011-11-15 15:36:27  
I agree i like Glambox as i also felt cheated after getting my rubybox i felt as-if though they gave me all the cheapies according to my spending profile, as i saw there was much nicer products that was included in other boxes which i did not get so i think if your spending profile is high they will give you better stuff! But im sticking no Glambox as everyone get treated the same not by how much you potentially will buy.  
 
Nadine
2011-11-15 15:46:25  
It's quite a competition between the two. I suppose if I were to buy a Rubybox as well I'd also be a fan. It's the idea of getting the samples and everything looks so glamorous that we tend to forget it can get very expensive. I do know from experience that some of the samples you CAN'T get in stores. I chose to stick to one subscription because I have a low budget, because I don't know what I will be getting in the future and because I see it as a monthly treat to myself. I only get my hair done about twice a year and that's just for a cut, I don't go for facials, manicures, pedicures, i don't go on shopping sprees etc. So I think I deserve a small luxury and for the next three months that luxury is Glambox. Whether I will carry on with them will depend on the contents, and what Rubybox has to offer (plus hopefully they will get a better courier). So let's see. And if you go for either or both, don't forget to give reviews. It adds up in points and gives a nice discount on subs. I don't use the points in the shop because some products are just too expensive for me and because I won't really use them.  
 
Stephanie
2011-11-15 17:55:07  
@Chantelle, I didn't get an email about a refund so it must be to select few  
 
Chicara
2011-11-15 20:30:58  
@Chantelle last month my glambox was more than a week late and some of the products were melted. They definitely didn't offer me a refund or anything of the sort. In that sense it would appear that Rubybox is better. :)  
 
Nadine
2011-12-13 11:51:44  
So I decided to give Rubybox a try for one month. Sorry but it didn't impress. Only 4 samples, whereas some got 6 and the story was because they were reviewers with known sites. I requested my account to be cancelled, it wasn't. I let them know via Facebook I wasn't happy and that got their attention and my account was cancelled. Still prefer Glambox, Rubybox feels too much like an expensive lucky packet.  
 
Syllable
2011-12-19 12:56:16  
@Nadine, I hear your frustration; I saw your comments on Facebook too. They were not very quick to respond to my e-mails either until I posted on their wall. It took me almost two weeks to get my refund after cancelling my contract in the same week I got my first box. It is very unlikely that I will try rubybox out again.  
 
Syllable
2011-12-19 13:18:45  
Review of the December rubybox http://syllableinthecity.wordpress.com/2011/12/19/december-rubybox-review/ and December Glambox http://syllableinthecity.wordpress.com/2011/12/19/december-glambox-review/ I'm definitely a Glam Girl rather than a Ruby!  
 
Syllable
2011-12-19 14:26:26  
I have to commend rubybox for calling me to have a chat about their boxes. They were really very professional, and I love that they took the time to get feedback directly from me. I'll keep an eye on what they're doing, and hope that they'll soon make it very difficult for me to choose just one box.  
 
Syllable
2011-12-20 12:24:50  
I have a December GlamBox to give away if anyone's interested. Visit http://syllableinthecity.wordpress.com/2011/12/20/holiday-glambox-giveaway/  
 
Nadine
2011-12-30 21:59:57  
They also gave me a call and I appreciated the fact that they actually listened. So I will also keep an eye out.  
 
Anonymous
2012-01-23 11:03:56  
ladies, i hear you go on about ruby box and Glambox, i have received ruby box and the other day i saw glambox and i thought let me try it and see the difference between the two, i havent recived the first glambox, now i also learned that there is a new kid on the block, Glossy Box, i wonder what will be next box on the market, enjoy your samples and pop to the retails stores and collect more if you are not satisfied with your box/boxes  
 
Syllable
2012-02-18 09:52:32  
Anonymous, I've received the first GlossyBox (February) and will post a review soon. It's a tiny bit more expensive than the other two, but not unreasonably so. Keep an eye out for the review.  
 
   

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